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4rabet24 is committed to handling your personal information with care — from the moment you open an account to every transaction you make using bKash, Rocket, or Nagad. Access to our platform and the scope of this policy depend on your local law and eligible regions.
This policy describes how 4rabet24 collects, uses, and stores information tied to your account. When you register, we collect the details you provide — name, contact information, and the payment method you choose to fund your wallet, whether that is bKash, Rocket, or Nagad. We use this information to operate your account, process transactions, and respond to support requests you raise through our published contact channels. We do not sell your personal data to third parties for their own marketing purposes. Information shared with payment processors — including the local mobile wallet services you use — is limited to what those processors need to complete your transaction. Our data handling practices apply to all account holders in regions where access is permitted under local law. Cookies and similar tracking tools are used on our site to keep your session active, remember your preferences, and understand how pages are used. You can manage cookie settings through your browser. Retention periods vary by data type: transaction records are kept as long as required for financial and compliance purposes, while session data is cleared more frequently. If you have questions about what we hold, the support section of this page explains how to reach us.
Understanding exactly what falls inside and outside this policy helps you know where your data protections begin and end on 4rabet24.
This policy covers all data collected when you create or use your 4rabet24 account — login credentials, profile details, and the verification steps shown in your account settings. It applies from registration through any account closure request you submit.
Deposits and withdrawals processed through bKash, Rocket, or Nagad generate transaction records covered by this policy. The payment processors themselves operate under their own separate privacy terms, which we do not control.
Your browsing behaviour on 4rabet24 — pages visited, session duration, device type — is collected through cookies and analytics tools covered here. This data is used to improve how the site functions for your device and connection.
Links to external sites, third-party game studios, or payment provider portals fall outside this policy once you leave our domain. We are not responsible for how those services handle your data after you navigate away.
You have concrete options for managing the personal information 4rabet24 holds on your account. To review what data we have on file, log in and check the account details section — your profile, contact information, and linked payment methods are visible there. If any detail is incorrect, you can update it directly through the account settings fields shown on that page. For information that cannot be changed through self-service — such as historical transaction records or identity verification documents — you can raise a request through our support channel. Our team will confirm what records exist and explain the applicable retention rules. If you want to close your account and understand what happens to your data afterward, that process starts from the account settings page as well. Availability of specific data actions depends on your region and the requirements of local law.
Log in and open the account details page to see the personal information and payment methods currently on file. What is visible there reflects what we actively hold for your account.
Update your contact information, preferred language, and linked wallet details directly through the account settings fields. Changes take effect immediately in your profile.
For records you cannot edit yourself, contact support through the published channel. Describe what you are asking about and our team will respond with the relevant information.
Account closure requests, including questions about post-closure data retention, are handled through the account settings page or via the support route listed below.
If you have a question about this privacy policy, your account data, or how to exercise a right described above, use the contact routes published on our site. We do not publish response time commitments here, but all policy-related queries are handled by the same team that manages account support.
Open the chat widget on any page of the site to reach our support team directly. Describe your privacy question and a team member will assist you through the conversation.
Send your data or policy question to the support email address listed in the Contact section of our site. Include your registered account details so we can locate your records.
The Help section of your signed-in account area contains published articles on data rights, account closure, and payment privacy. Check there first for answers to common policy questions.
Our approach to data handling is built around keeping your information accurate, accessible to you, and protected from unauthorised access.
Your account is protected by the login credentials you set at registration. We recommend using a strong, unique password and reviewing your active sessions through the account security section if you suspect unauthorised access.
Cookies on 4rabet24 manage session continuity and site analytics. You can adjust or clear cookie preferences through your browser settings at any time. Disabling certain cookies may affect how account features function during your session.
We keep transaction records and identity verification data for as long as required under applicable financial rules. Account profile data is retained while your account is active and for a defined period after closure, as described in the full policy terms.
When this policy changes in a material way, we will note the update on this page. Continuing to use your account after a policy update indicates acceptance of the revised terms. Contact support if you have questions about any change.
Answers to the questions we hear most often about how your data is handled on 4rabet24.
We collect the details you enter during registration — your name, contact information, and the payment method you link, such as bKash, Rocket, or Nagad. Additional verification details may be required depending on your account activity and the requirements of your region.
We share data only where necessary to operate your account. Payment processors like bKash and Rocket receive only the transaction details needed to complete a transfer. We do not sell your personal information to third parties for marketing purposes.
Log in and open the account details section to view your profile, contact information, and linked payment methods. For records not visible there — such as historical transaction logs — contact our support team through the published channel and they will assist you.
Yes. Most profile details, including your contact information and linked wallet, can be updated directly through the account settings page. Changes apply immediately. For identity verification documents, raise a request through support.
Transaction records and identity verification data are retained for the period required under applicable financial and legal rules, even after account closure. The account settings page and our support team can give you more detail about what applies to your specific account.
Reach us through the live chat on the site, the support email listed in our Contact section, or the Help Centre in your signed-in account area. Describe your concern clearly and include your registered account details so we can locate your records promptly.